Privacy Policy
1. Données collectées
Etalo collects only data strictly necessary to operate the marketplace : seller shop handle, shop name, country, and product metadata (titles, descriptions, prices, images). Buyer wallet addresses are received as a header for backend operations but are never displayed publicly. No phone number, email, or government ID is collected by Etalo.
2. Stockage
Seller profile data and product metadata are stored on a managed PostgreSQL database hosted in [region to be defined]. Off-chain order metadata (delivery proof references, dispute evidence file pointers) are stored in the same database. Access is restricted to the Etalo backend service and audited.
3. Métadonnées IPFS
Product images and shop logos are stored on IPFS via the Pinata pinning service. IPFS content is public and content- addressed by hash ; once pinned it cannot be deleted, only unpinned. Sellers are advised not to upload personally identifying material in product images.
4. Wallet address
Wallet addresses are public on-chain. Etalo associates wallet addresses with seller shop handles for routing and reputation tracking. Buyers' wallet addresses are passed through the smart contract as part of the order record but are never rendered as the primary user identifier in the UI (per MiniPay submission requirements).
5. Conservation
Active seller and product data is retained as long as the shop is active. Closed shops have a 90-day retention window after which off-chain data is anonymized. On-chain data (orders, escrow records) is permanent and cannot be deleted.
6. Droits RGPD
For users in the European Union or jurisdictions with equivalent data protection regulations, Etalo provides right of access, rectification, and erasure for off-chain data (subject to the IPFS / on-chain immutability noted above). Contact via the support link to exercise these rights.
7. Contact
For privacy questions or data requests, use the Support link in the page footer.